The objective of this service is to provide the support required to ensure the effective and smooth running of the CERN printer park.

This only covers standard machines, i.e.:

• that have been purchased through the CERN Stores.
• that are under a leasing agreement with the current multifunction copier provider.

The main activities of this service include:

• installation and configuration of new machines;
• relocation of machines and network database maintenance;
• supply and installation of most standard toners with materials cost charged to budget code;
• hardware problem troubleshooting and intervention (with external repair if deemed economically appropriate);
• and providing printers on short-term loan for conferences at CERN.

Limitations: CERN does not offer any support for machines purchased elsewhere.

Additional Documentation Check these videos on print functionality